Last Updated: February 8, 2026
Privacy Policy
Welcome to Hireflock.ai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service-based hiring platform that connects recruiters with candidates.
1. Information Collection
We collect various types of information to provide and improve our services:
Personal Information
When you register or use our platform, we may collect:
- Full name and contact information (email address, phone number)
- Professional information (job titles, work history, skills, qualifications)
- Resume and curriculum vitae (CV) documents
- Government-issued identification documents (when required for verification)
- Profile photographs and video assessments
- Educational background and certifications
Payment Information
For payment processing, we work with Razorpay, a secure payment gateway. When you make payments through our platform:
- Payment transactions are processed securely through Razorpay
- We do not store, process, or have access to your credit card details, debit card details, CVV numbers, or other sensitive payment information
- Razorpay handles all payment data in compliance with PCI DSS standards
- We only receive payment metadata such as transaction IDs, payment amounts, and transaction status
Usage Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our platform
- Log files and analytics data
- Cookies and similar tracking technologies
2. How We Use Information
We use the collected information for the following purposes:
- Matching Candidates to Jobs: We use your profile information, resume, skills, and qualifications to match you with relevant job opportunities posted by recruiters and employers on our platform.
- Facilitating Connections: We share your profile information (including resumes and contact details) with recruiters and employers who have posted relevant job openings, enabling them to contact you about potential opportunities.
- Platform Functionality: To provide, maintain, and improve our services, including processing applications, managing accounts, and facilitating communication between candidates and employers.
- Payment Processing: To process payments for premium services, job postings, or other platform features through our secure payment gateway partner, Razorpay.
- Communication: To send you updates, notifications, job alerts, and respond to your inquiries and support requests.
- Analytics and Improvement: To analyze usage patterns, improve our matching algorithms, and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing
We share your information in the following circumstances:
With Recruiters and Employers
When you apply for a job or when your profile matches a job posting, we share your information (including your name, resume, contact information, and profile details) with the relevant recruiter or employer who posted the job. This enables them to evaluate your candidacy and contact you regarding the opportunity.
With Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, including:
- Razorpay: For secure payment processing. Razorpay handles all payment transactions and card information in compliance with industry security standards. We do not have access to your card details or CVV.
- Cloud hosting and storage providers
- Email and communication service providers
- Analytics and data analysis services
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
4. Security Measures
We implement industry-standard security measures to protect your personal information:
- Encryption: We use SSL/TLS encryption to protect data transmitted between your device and our servers.
- Secure Storage: Your personal information is stored on secure servers with restricted access controls.
- Payment Security: All payment transactions are processed through Razorpay, which is PCI DSS Level 1 certified. We do not store or process any card information, CVV, or sensitive payment data on our servers.
- Access Controls: We limit access to personal information to authorized personnel who need it to perform their job functions.
- Regular Security Audits: We conduct regular security assessments and updates to protect against unauthorized access, data breaches, and other security threats.
- Data Backup: We maintain secure backups of your data to prevent loss and ensure business continuity.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Objection: Object to processing of your information for certain purposes.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdrawal of Consent: Withdraw your consent for data processing where processing is based on consent.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Payment transaction records are retained in accordance with applicable financial regulations and may be kept for a period required by law or for accounting purposes.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@hireflock.ai
Phone: +91 (857) 384-3031
Address: C-51, Sixth Floor, Sector 62, Noida, Uttar Pradesh 201309
We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.
Payment Processing Notice
Important: All payments made through our platform are processed securely by Razorpay, a PCI DSS Level 1 certified payment gateway. We do not store, process, or have access to your credit card numbers, debit card numbers, CVV codes, or any other sensitive payment card information. All payment data is handled directly by Razorpay in compliance with the highest industry security standards.
For more information about Razorpay's security practices and privacy policy, please visit https://razorpay.com/privacy/